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FAQ

How long do products take to make?
Anything in-stock is shipped within a day of purchase. 
Garments that are made-to-order take 3-5 working days.
  
HOLIDAY DATES: 20th Dec - 20th Jan. Any orders made over that time will be shipped after 20th Jan. Thank you for understanding!


 
How do I preserve the life of my garments?
Hand-wash OR machine wash on a delicate cycle with mild detergent.
Tumble dry low - remove promptly OR hang in the shade.
Do not bleach or dry clean.




What sizing do you use?
Size charts with specific measurements are provided in each product description for your ease. Every piece is thoughtfully designed to fit a range of body shapes.

Women's garments come in S, M, L, XL and jump 4cm per size.
Men's and Unisex garments come in S, M, L, XL and jump 6cm per size.
*If your size is not here, we can tailor-make to your measurements!

 
 
Where else can we purchase your garments?
- Penatih Bali at our home and Healing Centre, here
- Auckland NZ stockist - 'I am Balanced' 403 Mt Eden Rd

If you have a shop (anywhere in the world) and want to stock our products, we would love to hear from you!
 
 
 
Do you do bulk orders?
Yes. We often get requests for our signature kimonos to be made in bulk for bridal parties and boutique hotels! Get in touch at sales@laurathelabel.com 
We recommend making your order at least two months ahead of time.