FAQ
How long do garments take?
Basics and already painted garments will be shipped within 2-3 days of purchase.
Made-to-order garments will be shipped within 7 days.
Custom-orders take up to 4 weeks (new paintings are currently ON HOLD while we source more paints).
What is the shipping process?
We do world-wide shipping, in bio-degradable postage satchels.
International shipping takes between 7-14 days.
You will receive an email with a tracking number when your order is on the way!
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What are your current Shipping Rates? From Bali (ALL garments)
International (DHL express) - $29 USIndonesia - $9 US | within Bali - FREE (via gojek)
From NZ (masks & crystals only)
International - $9 US ($13 NZ)
within NZ - $3 US ($5 NZ)
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Do you do returns / exchanges?
Yes, we can for valid reasons only.
Return postage is the buyers responsibility.
Feel free to contact us before purchasing with any questions - sales@laurathelabel.com
Are you open to collaborations?
Yes. Get in contact if you are an influencer, photographer or stockist - especially in New Zealand or Bali.
We also customize kimonos for boutique hotels and bridal parties!