- FREE SHIPPING worldwide -

FAQ

How long do garments take?
In stock garments will be shipped within 2-3 days of purchase.

Made-to-order garments will be shipped within 7 days.

Custom-order hand-paintings take up to 4 weeks (currently ON HOLD).

 

 
What is the shipping process?
We use bio-degradable postage satchels - Better Packing Co.
International shipping takes up to 14 working days.
Shipping within NZ takes up to 7 working days.
From Bali - we use FedEx via UR Shipper.
From NZ - we use NZ post.
You will receive an email with a tracking number when your order is on the way!
  
   
    

What are your Shipping Rates?

FREE worldwide shipping on all garments & miscellaneous items.

Photo prints worldwide - $30 US | $45 NZ

Photo prints within NZ - $25 NZ

 

 
Do you do returns / exchanges?
Yes, for valid reasons only.
Return postage is the buyers responsibility.
Feel free to contact us before purchasing with any questions - sales@laurathelabel.com
 
 
  
Are you open to collaborations?
Yes. Get in contact if you are an influencer, photographer or stockist - especially in New Zealand or Bali.
We also customise kimonos for boutique hotels and bridal parties!