FAQ
How long do garments take to make?
In stock garments will be shipped within 1-2 days of purchase.
Made-to-order garments will be shipped within 7-10 days.
Custom HAND-PAINTED garments take up to 4 weeks.
Can you wash the painted garments normally?
Yes - we use special plant based fabric paint, which is designed to last in the wash.
We recommend hand-washing with natural, mild detergent and hanging to dry in the shade.
Do you do garment returns / exchanges?
Yes, for valid reasons only.
Return postage is the buyers responsibility.
Feel free to contact us before purchasing with any questions - sales@laurathelabel.com
Are you open to collaborations?
Yes. Get in contact if you are an influencer, photographer or stockist - especially in New Zealand or Bali.
Do you do bulk orders?
Yes, we can - contact us.
We also customise kimonos for boutique hotels, bridal parties and special occasions. And are in the process of tailor-making uniforms for staff of a fine dining restaurant in NZ.
Will you be adding more products?
Yes. Sleepwear, sarongs and more basic garments are in the works currently! We are also open to your requests, anytime. Tell us what you want!
Stay tuned also for a website / database we are creating, where customised Indonesian Antiques can shipped directly to you.